Wd My Passport For Mac

  • Buy WD 4TB My Passport for Mac USB 3.0 Type-C External Hard Drive featuring 4TB Storage Capacity, USB 3.0 Type-A & Type-C, Data Transfer Rates of up to 5 Gb/s, 256-Bit AES Encryption, Bus Powered - No External Power Required, Preformatted HFS+ for Mac, Windows Compatible with.
  • Oct 15, 2015  Hi annaMACBOOK, welcome to the WD Community. Usually when this happens it is recommended to use another USB cable, also connect the Passport directly to the Mac USB port, avoid using USB extension cables or USB hubs since these can cause power inconsistencies.

Summary: Have you received the error: 'The disk you inserted was not readable by this computer' on Mac? Don't worry, this article will focus on how to fix WD My Passport is corrupted or unreadable on Mac. To avoid the loss of important data, you'd better recover data from the unreadable WD My Passport with iBoysoft Mac Data Recovery.

WD My Passport external hard drive is able to work on Mac and Windows for data transferring or backup. It is popular for its auto backup and passport protection features, keeping your files and folders safe. However, there are times that the WD My Passport becomes unreadable or corrupted on Mac. You may be greeted with errors like 'The disk you inserted was not readable by this computer', which prevents you from accessing all data stored on the drive.

Welcome to the community, @shantitown! I'm sorry to hear about your issues with the WD My Passport external drive. I'd strongly recommend you try to fix the issue by going to Disk Utility on your Mac OS computer and run diagnostics on the drive from there.If that doesn't help, I'd suggest you try to see the files on another Mac computer and check how the WD My Passport will appear there. Window’s Disk Management and Mac’s Disk Utility applications are secure platforms to erase your WD My Passport easily. You don’t require any third-party software to format your WD My Passport with FAT or ex-FAT. The My Passport for Mac drive works with Apple Time Machine, and included WD Security software helps protect your data. More Space for iTunes and Photos SSD-based Mac computers are great, but sometimes you need more space for your ever-growing iTunes and Photos collections.

It's so frustrating when you meet this issue. If you are struggling to solve this issue, you will find a collection of verified troubleshooting steps.

Table of contents
1. Causes of WD My Passport not readable on Mac error
2. How to fix 'WD My Passport unreadable' on Mac error?
3. Conclusion

Note: If you received the disk not readable error with three options: Initialize, Ignore and Eject, please don't select 'Initialize'. Initializing the drive will erase all of the data that is currently sitting on the drive, which makes it difficult to recover data.

Causes of WD My Passport not readable on Mac error

Let's at first take a look at the complaint from community.wd.com:

'My WD My Passport 2TB Portable External Hard Drive has suddenly become unreadable on my laptop (MacBook Pro Server with macOS 10.12 Sierra) and I have tried on a MacBook Pro 2011 running 10.13 High Sierra with the same results. Any suggestions to fix my unreadable WD drive?'

The good news is, even though you have been prompted with an error message, at least your WD My Passport drive is recognized. There are many reasons that can lead to a drive not being readable, but essentially this is because the internal file system is damaged. Some of the possible reasons for this error are described as follow:

  • Mac malfunctions
  • Outdated drivers
  • Faulty connections
  • Write-protected drive
  • The WD My Passport is not formatted
  • An internal file system error or bad sectors
  • Virus/malware infection to your WD My Passport
  • Incompatibility issue between your WD My Passport and Mac machine
  • Accidental interruption or removal of your WD My Passport during transferring data

How to fix 'WD My Passport unreadable' on Mac error?

In most cases, the issue can be repaired with a simple initialize. But this operation will remove all data stored on this drive. Are there any other ways to fix WD My Passport unreadable issue on Mac? Of course, just try these solutions one by one:

Solution 1: Re-insert the WD My Passport

The first and foremost thing is to remove the WD My Passport safely from Mac and then re-plug it into the USB port properly. If the external hard drive mounts and appears on the left sidebar of Finder, then you can access the drive. However, if the WD drive still won't mount or the error persists, continue with the next method below.

Solution 2: Check the Mac computer

The next step is to check whether your Mac machine has a problem or not. Just connect a different storage device to your Mac. If this error still pops up, the problem may refer to your Mac machine, you can restart your Mac to see if everything works well. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport.

Solution 3: Check if the WD My Passport is encrypted

The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. By default, the Mac computers cannot recognize a BitLocker encrypted drive, which means you are unable to read or write BitLocker encrypted drive on Mac.

You can insert the drive in a PC and then turn off the BitLocker encryption so that it can be read on Mac. In addition, you can access a BitLocker encrypted drive with the help of a third party tool.

Solution 4: Update Mac drivers

Drivers enable one or more hardware devices to communicate with the computer's operating system. If drivers are out-of-date, a variety of issues will happen such as the disk not readable error. Apple handles all system and driver updates for your system. To check if any updates are available, please do the following:

  1. Step 1: Go to Apple menu and select 'App Store'.
  2. Step 2: Click on the 'Updates' button located on the top pane.
  3. Step 3: Check available updates for your system and applications.

Solution 5: Repair the WD My Passport in Disk utility

Disk Utility is a built-in used to erase, format or manage internal disks and external storage devices. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. Here is how to run First Aid on your Mac to repair the unreadable WD My Passport:

  1. Step 1: Open Disk Utility from your /Applications/Utilities folder.
  2. Step 2: Select the unreadable WD My Passport in the left side bar.
  3. Step 3: Select the 'First Aid' tab.
  4. If Disk Utility tells you the disk is about to fail, back up your data and replace the disk. You can't repair the disk. Otherwise, continue to step 4.
  5. Step 4: Click Run.
  6. If Disk Utility reports that the disk appears to be OK or has been repaired, you're done. Otherwise, you have to back up as much of your data as possible.

Solution 6: Recover data and erase the WD My Passport

If the error still exists, you have no choice but erase the WD My Passport. But keep in mind that you will lose all data store on this disk. If you didn't back up important data, you should get lost data back with free Online data recovery software at first.

Step 1: Recover data from the unreadable WD My Password on Mac

If you are not sure which data recovery tool you can trust, iBoysoft Mac Data Recovery is highly recommended to recover data from the unreadable or corrupted WD My Passport. This free Mac data recovery can scan and recover data from unreadable SD cards, internal Macintosh hard drives, external hard drives, USB flash drives, etc. iBoysoft Mac Data Recovery provides a complete Mac data recovery solution even if your Mac won't boot/turn on, your device is failing, inaccessible or has lost a partition.

Moreover, iBoysoft Mac Data Recovery can also recover recently or permanently deleted files, recover data from formatted hard drives, recover data from unmountable hard drives, and recover data from inaccessible drives, etc. This software supports recovering documents, photos, videos, emails, and music files. It's fully compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

1. Download and install iBoysoft Mac Data Recovery on Mac.

2. Launch iBoysoft Mac Data Recovery.

3. Select the unreadable WD My Passport and click 'Next' to search for lost files.

4. Preview the searching results, choose those you want and click 'Recover' to get them back.

5. Go over to ensure all lost files have been successfully restored.

Step 2: Erase the unreadable WD My Password in Disk Utility

1. Open Disk Utility from /Applications/Utilities folder.

2. Click on View > Show All Devices in the menu bar.

3. Select the WD My Passport from the list of devices on the left pane and click the'Erase' button on the top.

4. Name your drive, select a file system format and then click 'Erase'.

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Now that you've formatted the WD My Passport, the disk unreadable error will be resolved and the drive can be ready to use. Then you can copy the recovered data back.

Solution 7: Ask data recovery service for help

However, if the solutions above don't fix the WD My Passport unreadable issue for you, or your WD My Passport even won't show up on Mac, it's probably the drive has been physically damaged. In that case, you should send it to a local data recovery service or replace it with a new one.

Wd My Passport For Mac Software

Conclusion

Hope these solutions have helped you fix the WD My Passport corrupted or unreadable issue. If you have any question about this article, stay in touch with us for further assistance. Specifically, we'd love to hear if you have other solutions for this issue.

Summary

This article exclusively solves WD My Passport external hard drive not accessible issue, and introduces EaseUS hard drive data recovery software to users, who cannot access WD My Passport external hard drive but desperately want to recover data.

WD My Passport Can't Access

'When I connected my 1TB WD My Passport external hard drive to my desktop, Windows 10 prompts me with an error message saying you need to format the disk before you can use it. I wouldn't do that because data is still there. I tried to eject the drive and reconnected it for the second time, but the error is still there. It seems that I can't access the WD external hard drive nor my data without formatting, can anyone help?'

If you're one of the Western Digital hard drive customers and happen to use the My Passport type, you must be interested in this post. A commonly seen issue with Western Digital My Passport hard drives is that sometimes, you cannot access the drive's data. The typical symptoms are, the power LED is on but the drive is not accessible. Meanwhile, you'll receive error messages like:

  • You need to format the disk before you can use it.
  • Drive X: is not accessible. Access is denied.

Besides the exact error messages, when you check the drive's status, you may see other different signs. For example:

  • In Disk Management, The disk 0 or disk 1 shows as unknown, not initialized, or the type of file system is RAW.
  • In the drive's properties, the hard drive shows 0 bytes used and 0 bytes free.

How to Access, View or Recover Data from Inaccessible WD External HDD

When WD My Passport shows you an error and you can't access the data, don't worry, as the files can be easily rescued. Just download EaseUS Data Recovery Wizard to recover the data from a corrupted or inaccessible drive. It's the top-ranking hard drive recovery software that reduces the worry and risk of losing your data when disk storage devices, such as WD drives, cannot be accessed or opened.

Step 1. Choose the WD hard drive to scan

  • Launch EaseUS Data Recovery Wizard for Western Digital hard drive data recovery after installation.
  • Locate and right-click on your WD hard drive partition under the 'Hard Disk Drives' list or under 'External Devices' list if it's an external hard drive that is connected to your computer/laptop.
  • Click the Scan button.

Step 2. Preview files in the scan results

You can choose to preview pictures, documents, videos or audio files the software has found by means of different view panes on the top right corner under the Search bar.

Step 3. Select files and recover

Choose the wanted files you'd like to restore and click the Recover button in the below-left corner. Do not save the data to the original WD drive again. It's going to cause data overwriting.

How to Repair Not Accessible WD My Passport External Hard Drive

As explained, you cannot access an external hard drive for many reasons, for most of the time, the consequence results from either a hard drive connection problem or hard drive self corruption.

So, when you cannot open a connected drive as usual in Windows 10/8.1/8/7, first look over the data cable, is it loose? Data cables can degrade over time from bending and flexing. The connectors can get bent or the internal pins may corrode from contact with contaminates. To check the data cable, you can:

  • Use a different data port
  • Use a different data cable
  • Use a different computer, if possible

Next, proceed with WD My Passport repair tools as recommended here if the data cable is perfectly intact.

What are the WD My Passport repair tools?

You can feel free to use many Windows inbuilt programs as perfect WD My Passport repair tools, including Windows Disk Management, Windows CHKDSK Comand Prompt, and Windows Troubleshooter. They are all supposed to tackle hardware device problems of not recognizing, not detecting, not working or not reading, etc. Make sure that you've extracted the data from the inaccessible drive with the help of EaseUS Data Recovery Wizard before the repair process. This is the most guaranteed way to protect data from permanently gone.

1. Windows Disk Management

It's for performing a quick format, to solve most of the hard drive corruption problems, such as the file system is RAW. When a hard drive turns to RAW, it's not seen in the File Explorer, and it's a good idea to check if it's showing in the Disk Management. Otherwise, you need to convert the RAW external hard drive to NTFS or FAT32 so that Windows can read your WD My Passport normally.

Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type diskmgmt.msc and hit Enter.

Step 2: Right-click on the WD My Passport external hard drive, you'll see a context menu of many options, among which choose 'Format'.

Step 3: Follow the onscreen wizard. Choose a proper file system and complete the process of fixing a not accessible WD My Passport external hard drive with Disk Management.

If the issue persists, try changing the drive letter by following the steps below and check again.

Step 1: Choose 'Change Drive Letter and Paths..' this time.

Step 2: Among 'Add, Change, and Remove', click the 'Change' button, and then select a drive letter from the list. Click 'OK' to assign a new drive letter to the WD My Passport.

2. Windows CHKDSK Command Prompt

When hard drive becomes inaccessible and access denied, it's because bad sectors grew. To check and repair bad sectors that prevent users from accessing hard drive data, the CHKDSK command is a good choice. If you want to check for errors or repair the hard drive, always try the below command.

Step 1: In Windows 10/8.1/8/7, press Windows + X keys to bring up a context menu, and choose Command Prompt (Admin).

Pages for mac. Step 2: Type chkdsk H: /f /r and hit enter.

H represents the drive letter of your WD My Passport external hard drive. Replace it with the correct drive letter of your own drive.

If you don't have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you to try an automatic command line alternative.

Wd My Passport For Mac Flashing Light

EaseUS Tool M is a practical computer fixing tool that is safe and light-weighted. It's a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.

To fix file system error or disk error:

Step 1: DOWNLOAD EaseUS Tool M for Free and install it.

Step 2: Open the software and select 'File Fixing' on the left pane.

On the right pane, choose the drive and check off the box at the bottom - 'Check and fix file system error'. Then, click 'Fix' to start repairing the error.

Step 3: Wait until the operation completes. Wait until the operation completes. After the operation completes, click the 'View' button to check the drive.

3. Windows Troubleshooter

This troubleshooter checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.

Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, and type control and hit Enter to open the Control Panel.

Step 2: Find Troubleshooting and click in.

Step 3: Click 'View all' on the left pane.

Step 4: Find and run 'Hardware and Devices'. Follow the onscreen instruction to til the end.